Self-Onboarding-Guide

Created on 17 February, 2026 • 1 views • 3 minutes read

A step-by-step guide to independently set up and start using the Zeep&Go platform.

Zeep&Go Self-Onboarding Guide


This guide helps merchants successfully onboard themselves on Zeep&Go and start accepting orders and payments seamlessly using Zeepway.


What You Need Before You Start

Before onboarding, ensure you have:

  1. A valid email address and phone number
  2. Business name and business type
  3. Menu list with prices
  4. Bank account details (for Zeepway payment settlement)
  5. Required KYC documents (as applicable)


Step 1: Create Your Zeep&Go Account

  1. Visit the Zeep&Go platform. Zeep&Go - Scan, Order and Pay in Seconds

2. Click Get Started

3. Enter your name, email and password

4. Log in to your dashboard


Step 2: Set Up Your Zeepway Account (Payments)

To receive payments, you must create or link a Zeepway account.

  1. Visit the Zeepway platform Zeepway Portal
  2. Create a new Zeepway account or log in if you already have one

3. Click on Activate Business

4. Complete the required KYC information

5. Submit your details and wait for account confirmation

After Account Confirmation

Once your Zeepway account is approved:

6. Switch your account from Test mode to Live mode

7. Access the Developer Tools section, generate and view your Test and Live API Keys


Step 3: Create Your Store Profile

Your store profile helps customers identify and trust your business on Zeep&Go.

Follow these steps to create your store:

  1. Log in to your Zeep&Go dashboard
  2. Click on Create Store 

  1. Enter your Store Name 
  2. Add a brief Store Description (what you sell or offer) 
  3. Provide your Store Address 
  4. Click Create to complete the setup


Step 4: Set Up Your Menu

Your menu shows customers what you offer and makes ordering easy. Follow these steps:

  1. Click Add Menu on your dashboard. 
  2. Enter the Menu Name. 
  3. Add a brief Menu Description (optional but recommended). 
  4. Upload a Menu Cover Picture to make it visually appealing. 
  5. Click Create to save your menu.


Step 5: Set Up Your Category

Categories help you organize your menu items and make it easier for customers to browse.

Follow these steps:

  1. Click Add Category from your menu section. 
  2. Enter the Category Name (e.g., Rice Dishes, Soups & Stews, Drinks & Refreshments). 
  3. Click Create to save the category.


Step 6: Set Up Your Item

Items are the individual products or services customers can order from your menu.

Follow these steps:

  1. Click Add Item under the selected category. 
  2. Enter the Item Name. 
  3. Add a clear Item Description. 
  4. Upload an Item Picture to showcase the item. 
  5. Enter the Item Price. 
  6. Click Create to save the item.


Step 7: Set Up Item Extra

Item extras allow customers to customize their orders (e.g., extra protein, toppings, add-ons).

Follow these steps:

  1. Click Add Item Extra under the selected item. 
  2. Enter the Item Extra Name. 
  3. Add a brief Item Extra Description. 
  4. Enter the Price for the extra. 
  5. Click Create to save the item extra.


Step 8: Generate Your QR Code

  1. Once your store is created, click on QR Code
  2. Download or print the QR code
  3. Place the QR code on tables, counters, or walls for customers to scan


Step 9: Integrating Zeepway for Payment

  1. From your dashboard, click on the Store you created. 
  2. Select Edit on the store. 
  3. Click on Ordering. 
  4. Enable the following options:
  5. Enable on-premise ordering 
  6. Enable takeaway ordering   
  7. Enable Delivery ordering

  1. From the payment options listed, click on Zeepway. 
  2. Toggle Enable Zeepway payments. 

  1. Log in to your Zeepway account. 
  2. Go to Developer Tools to access your Test and Live API Keys. 

Test Keys

  1. Copy your Public Key and Secret Key
  2. Use Test keys for testing 

  1. Use Live keys for real customer payments   

  1. Add your Webhook URL and Callback/Redirect URL:
  2. Copy the Webhook and Callback URLs from Zeep&Go 
  3. Paste them into the corresponding fields on Zeepway (Either Test or Live)

  1. Click Update on Zeep&Go, then click Save changes on Zeepway. 

  1. Once completed, your customers can scan the QR code, place orders, and make payments successfully.


Step 10: Order and Tracking

  1. Click on the Store Name. 
  2. Select Orders. 
  3. The list of all orders will be displayed. 

  1. Click on any Order Number (e.g., Order #1). 
  2. You will see the complete order details, including:
  3. Order status (Pending or Completed) 
  4. Payment status (Paid or Unpaid) 
  5. Date of purchase
  6. Items ordered and quantities
  7. Total amount

  1. You can choose to Finish or Delete the order.